IT Infrastructure Assessment, Network Security Services, IT Outsourcing Services, Assessment Services, Computer Hardware, Software Support, Network Infrastructure Solutions, Data Backup, Managed IT Infrastructure, Network Security Service Providers, Houston, Texas

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We offer you an IT Assessment that will provide you with a 'snapshot' of your IT infrastructure costs and performance.

Based on the discovery and your business goals, we will mutually agree on clear Service Level Agreements (SLAs) and start our full services without any major changes to your IT environment that could result in business disruptions. We will gradually move to a future mode of operations leveraging our technologies, processes and methodologies leading to a common and homogeneous IT environment, hence dramatically reducing daily problems and related costs.

Helpdesk with remote problem resolution of 80% and up within minutes.

Fast on-site intervention of IT support experts.

Backup of your business critical data from each machine.

Proactive server and network monitoring.

Security of your data and your network including anti-virus, patch management and spyware.

Support of other office equipment such as printers, faxes and phones.

We also carry out IT projects: Software and hardware selection and development, network design and implementation, wireless networks, physical and logical security.

We guarantee the quality of our services with Service Level Agreements (SLAs). Our experts are located in Houston and are dedicated to your satisfaction. We have experience in managing over 200,000 computers worldwide!

Remote problem resolution means that we use a secure internet channel and an innovative technology to see your screen when you need help and fix most problems within minutes without having to come to your office.

We become a Single Point of Contact for all your IT needs.

We reduce your total cost through advanced technologies and best practices.

You gain tagible productivity increase: no more peer and self support.

You focus on your business... what you do best!

We will take care of your IT infrastructure and your support and, by implementing our technological solutions and proven processes, we guarantee a tangible productivity increase. We have no doubt you will regard Techcess Group as your IT partner once you experience the quality of our services and our dedication.

We offer full IT Support Services based on proven processes, methodologies and advanced technologies. Our experts will resolve all your IT problems within minutes, drastically reduce your IT-related downtime and hence allow you to remain productive at all times.

We provide solutions for workstation, server, local area network and wide area network security needs. We offer expert advice and skilled implementation to respond to all your IT security concerns and requirements.

We can help you with your intranet and Internet connectivity. We can design and implement local area and wide area networks and respond to all your communication needs, including support for your telephony infrastructure.

We help you specify hardware platforms and software products appropriate for your business needs. We can also act as your purchasing arm and provide a complete one stop solution for all your requirements in this area.

We can respond to any request concerning your application integration requirements: database design and implementation, directory services, Web design and application development and hosting.