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The Techcess Omni Backup offers a powerful, yet simple to use mechanism to save your business critical data from your servers and each of your PCs. It also allows you to restore the information, in case of data loss, in matters of minutes. Omni Backup runs on every machine at scheduled times and securely transfers only the changed data to our world class data centers through the Internet. In the recovery mode, the process reverses and your information is restored completely.
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We have partnered with the industry leader, Connected Corp., whose technology is used by over 400 of the Global 1000 companies.
In a comprehensive review of 11 software packages for backing up enterprise data by SC Magazine, Connected TLM came out on top of the competition. The review rated products on a five-star scale for features, ease of use, performance, documentation, support, and value for money. Connected TLM received the full five stars in all six categories and was named a Best Buy. SC Magazine is a leading computer security publication. In addition, PC Magazine reviewed the software in February 2002 and gave it five out of five stars.
We adapt this technology to the Small and Medium sized companies and provide you with a phone support that best fits your needs through our Help desk service.
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Choose from full system or data only backups. Full system backups ensure that all system and data files are backed up on a timely basis and provide full system recovery in the event of computer failure, theft, or disaster recovery. The data only service will automatically select all of your important data files for you, but does not backup your program files. The data only service can be easily customized by the user to include additional files, file types or directories. |
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To ensure security of your data, all files are encrypted by your computer before sent and stored at the Data Center using 112 bit triple DES technology. Up to ten versions of all files are stored for easy retrieval. |
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Backups can happen automatically on a schedule, can be initiated by users, or can be configured to occur in the background whenever a traveling computer is connected to the Internet (Hands-Free-Backup TM). |
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Backups are quick and efficient, even over dial-up connections. |
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Heal feature that can "roll back" an entire PC configuration to a selected date in the past, to restore operation in case of software configuration errors, some types of viruses, or other problems that can't be easily repaired (available with full system backup service only). |
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The ability to recover lost data anywhere, at any time. |
Security of the system
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Security is always a concern when dealing with the Internet and especially when transferring personal files and sensitive information. Not only is it important to our customers, but it is also a prime concern of Techcess Group Solutions. Without security in every aspect of our service, our own business and reputation would be in jeopardy. That is why we have taken substantial precautions to ensure the security of your data not only while in transit to the data center, but also while stored at the data center. The following are overviews of the ways in which you are protected.
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Account Protection
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112-bit DES encryption of your files by your computer before leaving your computer and also stored at the data centers encrypted - this encryption has never been broken. |
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Password protection of your account. |
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Unique individual account numbers. |
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Access to your account is limited to key support individuals and all changes are logged. |
Network Protection
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Checkpoint Firewall - 1 on "hardened" Nokia appliances with all activity limited to a single TCP port. |
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All connections to port are authenticated by valid account and password. |
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Failed access attempts are logged and reviewed. |
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Best operating system and database security practices are followed. |
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Only software necessary to provide the service is running. |
Physical Security
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Co-location sites have barriers with 24x7 security personnel. |
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Co-location equipment is locked in cage with sensors and alarm system. |
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All visitors require pre-authorization and photographic identification. |
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Fingerprint reader controls access to Connected's in-house data facility. |
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All access to computer equipment is logged. |
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Less down time guaranteed. |
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Increased productivity, less peer support. |
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Better IT budget control - one price/PC/month. |
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Focus on your core business, not on fixing IT. |
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Remote problem performance. |
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Fast on-site intervention if needed. |
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Better overall performance with state-of-the-art technology and processes. |
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Automated anti-virus and patch updates. |
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Automated backup services. |
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Proactive server monitoring. |
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Automated software distribution and mass healing. |
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PC configuration control. |
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Self healing. |
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Remote control. |
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Knowledge base. |
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Problem tracking. |
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Automated software distribution. |
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Configuration management. |
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Incident management. |
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Change management. |
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Security management. |
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Asset management. |
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