We are now Introducing the Omni Suite of Services as shown on the diagram below, which offers a unique combination of technical solutions and quality delivery at a fixed price per seat and per month. Of course you can choose the lines of services you need and only pay for what best fits your business. As an example, we could provide you with the Omni Backup line of services and setup an automated backup system alone on your Personal Computers.

The process starts with an IT Assesment that will provide you with a 'snapshot' of your IT infrastructure cost and performance. Based on the discovery and your business goals, we will mutually agree on Service Level Agreements (SLAs) and start our full services without any majpr changes to
your IT enviornment. We will then leverage our technologies, processes and methodologies to dramatically reduce daily problems and related costs.

All our lines of services leverage our advanced Help desk system, which will be your employees main contact for all issues.

Single point of contact and immediate remote (through the network) problems resolution (80% of cases and up); Dispatch skilled technicians for services requiring physical presence.

Automated and scheduled backup of your critical data and immediate disaster recovery.

Critical patches, anti-virus updates, centrally managed and consistently deployed.

Manage 3rd party suppliers to maintain Printer, Fax, Copier, PABX equipment, etc.

Remote monitoring of critical servers and network: proactive problems resolution.