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Techcess Group is an Information Technology Outsourcing firm, offering state of the art solutions for managing the IT infrastructure of small and mid-sized businesses. Established in Houston in 2004, Techcess Group delivers efficient and reliable managed IT services that increase productivity through advanced technologies combined with proven methodologies and processes. Techcess Groups offers solutions such as Managed IT Services, Security Architecture and Design, Network Architecture and Design, Computer System Design, and Application integration with unlimited access to Help Desk Analysts. Through their Omni Suite of Services, Techcess Group also provides innovative technologies such as remote healing, data back up and automated software distribution along with proven strategies to increase efficiency and productivity, allowing a company to focus on their core business rather than fixing IT!
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Whether you acquire our support for 10 or 500 computers, you will have a dedicated Account Manager who will be your main point of contact and responsible for the success of your operations.
You will also have unlimited access to our Help Desk Analysts "Strategically located", resolving the majority of your computer issues in a matter of minutes. Our On-Site Resolution Specialists as well as our Deployment Engineers will make sure that any unresolved issues will be addressed in a timely manner at your premises.
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Hugh Sazegar brings more that 20 years of experience in information technology, processes and methodologies as well as senior level management to his role as President and CEO of Techcess Group, an information technology outsourcing firm focused on services for small and mid-sized businesses.
Prior to co-founding Techcess Group in 2004, Sazegar has held various executive IT management positions with Schlumberger including President of Infrastructure Outsourcing, President of Networks and e-Transactions, and Vice President and General Manager of Point of Sale (POS) Terminals.
Sazegar began his extensive IT career as a Research Engineer. He is a member of The Greater Houston Partnership, Galleria Chamber of Commerce, French American Chamber of Commerce, and the Italian Chamber of Commerce. Sazegar received a Masters in Electronics and Robotics, Pre-doctorate in Signal Processing, and Ph.D. in Electronics (Signal Processing) from the University of Paris XI, Orsay.
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Herve Chapellat serves as the Vice President of Operations for Techcess Group and provides more that 15 years of progressive business experience and a wide range of knowledge in information technology.
Prior to co-founding Techcess Group in 2004, Chapellat served in several senior IT management positions with Schlumberger including the General Manager of Service Delivery for Schlumberger's Global Service Management Centers, Vice President of Network Solutions for the Asia division, and Manager of IT Consultancy in Japan.
Chapellat.s initial position at Schlumberger was an Application and Development Engineer. He holds active memberships in The Greater Houston Partnership, Galleria Chamber of Commerce, French American Chamber of Commerce, and the Italian Chamber of Commerce.
Chapellat received a MS in Electrical Engineering from Ecole Nationale Superieure Des Telecommunications from Paris and a PhD in Electrical Engineering from Texas A&M University in College Station, Texas. He has also co-authored "Robust Control - The Parametric Approach", (published by Prentice Hall, 1995).
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