History

It started out as a big idea – just presented in a more manageable package. Our founders, accustomed to managing the IT infrastructure of billion-dollar, global companies with employees that numbered in the tens of thousands, recognized the potential benefits of taking the IT tools and processes used by big companies and making them accessible to small to medium sized businesses. Features such as 24/7 unlimited help desk, fixed fee pricing and procurement strategies designed to offer more affordable pricing for small to medium sized businesses seemed like a good idea. Turns out, it was even more than that.

It was an industry-changing idea.

Techcess Group introduced proactive guidance and stability through a defined set of monitoring, helpdesk and ongoing maintenance services with a singular, passionate focus on the customer and their needs. As the complexity of our customers’ needs increased, we evolved our offerings into a practice of consulting, process re-engineering and project management to position Techcess Group as our customers’ trusted advisors.

Today, Techcess Group serves small to medium sized businesses all over the country, helping align their IT strategies with their business goals in order to inspire and cultivate growth. But more importantly, we partner with our customers to understand their points of pain and recommend not only the right IT solutions, but the right business solutions as well.

Call us today and ask to speak with our team members. They’ll be happy to talk with you to help you discover how to leverage IT with confidence.