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Techcess Group steps their game up September 2009 / issue 13

Techcess Group partners with Iron Mountain to bring new SMB solution by Techcess Group Marketing

Techcess Group has partnered with Iron Mountain to bring a new solution to the SMB market. Coined as LiveVault SBP (Small Business Plan), this solution gives you a continuous backup (every 15 minutes) of all your data offsite *and* onsite which renders the entire Tape and Disk Backup approach completely obsolete. LiveVault SBP comes with an optional onsite 1 TeraByte Network Attached Storage (NAS) device called a “Turbo Restore Appliance” (TRA) for quick recovery.

What is a Turbo Restore Appliance (TRA)?

LiveVault TurboRestore enables you to quickly recover large amounts of data while achieving the most stringent Recovery Time Objectives (RTO).

With LiveVault TurboRestore, data is automatically backed up to the local LiveVault TurboRestore appliance, and then sent over the network to LiveVault’s secure Data Storage Vault. LiveVault TurboRestore maintains recoverable copies of all current data plus approximately three weeks of history. It also maintains a rolling history of the most granular versions of data. Data is always available for instant local recovery via LiveVault TurboRestore. In a site disaster, however, if LiveVault TurboRestore is unavailable, data is recoverable immediately from the Data Storage Vault. Data is guaranteed to be recoverable, usually within minutes.

With LiveVault InSync, you have the option of sending data first to the LiveVault TurboRestore appliance, and then, securely over the network to LiveVault’s Data Storage Vault, with completely different parameters. For instance, you can back up data to the local LiveVault TurboRestore appliance on a continuous basis, while only replicating data from the appliance to the LiveVault Data Storage Vault during nights or weekends. (This enables you to have a flexible backup schedule, and also helps you prioritize the use of precious bandwidth resources.)

At restore time, the LiveVault Restore Wizard finds the files you requested to restore and retrieves the data from the fastest available location, usually the LiveVault Turbo Restore appliance.

The LiveVault TurboRestore appliance provides the fastest recovery times in the industry, enabling you to get remote offices up and running right away after a data loss.

Please see below a link to the on-line demo/tour of LiveVault. It is really impressive and it will show you how effective the solution is and how much control you can have on the service that you purchase.     

Play demo

LiveVault Server Backup and Recovery
LiveVault offers the simplest, yet most advanced data protection available for small and mid-sized businesses. A fully automated disk-based backup and recovery service, LiveVault provides continuous, assured data protection and disaster recovery for your business servers.

LiveVault SBP is EXCLUSIVE to Techcess Group and embodies the following:

  • LiveVault SBP  can back up to 250 GB per server – In case of multiple servers the maximum capacity is 250GB times the number of servers.
  • The LiveVault SBP Service takes fifteen (15) minute incremental backup copies, depending upon size and change rate to file(s) of Customer’s Protected Data.
  • After the first twenty-four (24) hour period, the service will hold a single daily backup copy for one (1) week and monthly copies for the remainder of the three (3) month period. Customer may initiate restores from any of these data sets (90 days retention).
  • The data is stored offsite in two remote Data Centers located in 2 different states.
  • The data is also stored on-site on a Turbo Restore Appliance (TRA) for quick recovery if TRA option is selected.
  • The data is encrypted while being transferred and while being stored onsite and offsite.
  • Backups are monitored and managed by Techcess Group on a daily basis with remote monitoring and automated alarms that will alert us to any problem with the proper operation of the backup process.
  • Customer has access to exact same monitoring information through secure Web interface.

An additional service can be added to LiveVault SBP that allows SPAM filtering and email continuity. With this service, all emails go through an external set of redundant mail servers where they are filtered for SPAM, viruses and worms. This service not only provides very strong SPAM and virus protection for emails but it also provides email continuity in case of outage. If the mail server goes down or if the Internet connection goes down at your site or  if the power goes down at your site, all the email traffic still goes to the external email servers without interruption and it is stored there until the Exchange servers becomes available again. During the outage you can log on to the External mail server through a very simple Web interface, check your email and respond to it.

From the external world standpoint, your email server never goes down and none of the mails ever bounce.

To get more information regarding these services or to get a quote for your environment, please contact one of our sales representatives at 832-533-9670.

 

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7 Tips to manage your files better
by Microsoft @ work

You work with documents, presentations, graphics, and other files all day—and chances are, you have a lot of them. And that means it takes time to find the documents you need. Even if it's just a couple of minutes here, and a couple of minutes there, it all adds up.

But there is a better way to stop the file clutter—by managing your files more effectively. Digital files are no different than paper files, and if you don't have a good method of organization, things get lost.

Whether you save your files on your computer's hard drive or a shared network location, these tips will help you save the time and headache of searching for files. And if you haven't already familiarized yourself with the search features in Windows Vista, this is the perfect time to learn more.

7 tips for managing your files

Use these tips to help manage your files.

1. Use Documents. For many reasons, it's smart to take advantage of the Documents feature (called My Documents in Windows XP and earlier versions) in Microsoft Windows. To open Documents in Windows, click Start, and then click Documents. Documents provides an easy way for you to store your personal documents.

By using Documents, you will be better able to:

Find files. Windows provides easy access to the Documents folder (and its subfolders) in many places: through the Start menu, the task pane in Windows Explorer, common File Open and File Save dialog boxes, and other places.

Back up files. You should back up files regularly—and keeping all your files in one place helps make backup a snap.

Keep files separate from programs. By separating document files and program files you reduce the risk of accidentally deleting your documents when you install or upgrade programs.

2. Adopt consistent methods for file and folder naming. Develop a naming scheme for the kinds of files you create most often and then stick to it.

3. Keep names short. Even though Windows allows you to use long file names, it does not necessarily mean you should. Long file names are harder to read.

Let your folder structure do some of the naming. For example, rather than create a file called Great American Novel Chapter One First Effort.doc, you can build a structure like:

Click here to keep reading

In this issue:

7 file managing tips
Techcess partners with Iron Mt.
Techcess Group on SBTV.com
PRICELESS and FREE LUNCH!
Helpful IT tips
2009

How much are you willing to pay?

 

         TO RSVP CONTACT BELLE@TXGRP.COM

 

 

 

 

 

 

Helpful IT tips

1) Have someone monitor your servers; crashes are recurrent and can paralyze your office setting for hours at a time

2) Implementing proactive IT management versus reactive management can help catch and eliminate various threats before they have a chance to implicate your IT environment

3) KNOW your IT provider; Many companies imply that their services are top of line with a helpdesk in your area and paint a picture perfect portrait and in the end, you the customer is the one who loses. Check out your provider, visit their facility and meet their helpdesk. You will be surprised as to how many actually are telling the truth.

4) Frequently backup your data; At a minimum it should be done daily

5) If it sounds too good to be true, it might just be. You may be getting a great price initially, but what are you really getting into? Check your IT provider’s references to make sure you make the best decision for your business' future, not just your pocket book

 

Techcess Group on SBTV.com

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Virtual Technology
 
A virtual technology infrastructure is now within the reach of more small and mid-sized firms by pooling common tech resources. More firms like Techcess offer hosting solutions for small and mid-sized firms. For example, the Houston based company invested a quarter of million dollars at a hosted data facility and provides a variety of services to small businesses to give them the same processing options as their larger competitors.

Happy Birthday Techcess Group!

Happy Birthday Techcess Group

2009 marks the 5th year anniversary of Techcess Group being in business.

 

 


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