Omni Monitor, remote monitoring, IT managed services, IT outsourcing houston,tx, troubleshoot, helpdesk, asset and configuration management

Financial

Omni Monitor offers you remote monitoring of your network as well as your servers and hence prevents most problems from happening in a proactive fashion. As an example, there are ways to detect a server memory saturation is occuring and solve the problem before the server goes down, which could potentially prevent your employees from receiving and sendinig emails for an entire day.

- Less down time guranteed

- Increased productivity, less peer support

- Better IT budget control-one price/PC/month

- Focus on your core business, not on fixing IT

Technologies

- Self healing

- Remote control

- Knowledge base

- Problem tracking

- Automated software distribution

- Proactive monitoring and management of servers and LAN infrastructure.

- Monitoring a defined set of conditions and processes (CPU utilization, memory usage, disk space utilization, etc.) providing early warning on potential issues.

- Troubleshooting hardware and managing the maintenance activities of third party vendors for servers and LAN.

- Providing first level support of patch panel wiring

- Troubleshooting and upgrading the operating system for servers

- Troubleshooting, supporting and upgrading applications such as Microsoft applications and customer's domain specific applications.

- Maintaining an accurate hardware and software inventory (asset and configuration management).

- Working with customers in the communication and execution of planned server outages.